TY  - DATA
AU  - Romero,Diana Bonet
TI  - The business of listening: a practical guide to effective listening 
T2  - A Fifty-Minute series book
SN  - 8176495255
AV  - BF323.L5 B564 2001
U1  - 658.452 
PY  - 2001///
CY  - Menlo Park, Calif.
PB  - Crisp Learning
KW  - Listening
N1  - Includes bibliographical references (p. 102)
ER  -