Smith, Lyn. Effective internal communication / Lyn Smith with Pamela Mounter. - New Delhi : Kogan Page, 2008. - xiv, 274 p. : ill. ; 24 cm. - PR in practice series . Includes bibliographical references (p. 259-265) and index. ISBN: 9788175543355 Subjects--Topical Terms: Communication in management.Public relations. Dewey Class. No.: 658.4