TY - BOOK TI - The art of action : : how leaders close the gaps between plans, actions, and results SN - 9781529376968 U1 - 658.4092 PY - 2011/// CY - Boston, MA PB - Nicholas Brealey Pub., N1 - Includes bibliographical references and index; The problem what do you want me to do? The cause èe èree gaps clausewitz and friction : friction and non-linearity be three gaps summary Elements of a solution directed opportunism The knowledge gap The alignment gap brieing and backbrieing The effects gap independent Èinking obedience building the organisation Leadership that works N2 - The Art of Action uses engaging narrative to demonstrate how to set direction, how to agree what people need to do to realise their objectives, and how to enable them to be successful in the complex, dynamic arena of modern business ER -