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1.
What's keeping your customers up at night? : close more deals by selling to your client's pain / Steven Cody and Richard Harte. by
  • Cody, Steven
  • Harte, Richard
Publication details: New York : McGraw-Hill, c2003
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Availability: Items available for loan: Library of People's Majlis (1)Call number: G-EN 658.8 COD.

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2.
Perfect customer care : all you need to get it right first time / Ted Johns. by
  • Johns, Ted
Series: Random House Business Books
Publication details: London : Random House, 1999
Availability: Items available for loan: Library of People's Majlis (1)Call number: G-EN 658.812 JOH.

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