Perfect customer care : all you need to get it right first time /
Johns, Ted.
Perfect customer care : all you need to get it right first time / Ted Johns. - London : Random House, 1999. - 192 p. ; 20 cm. - Random House Business Books. .
Originally published: London: Arrow, 1994.
0099406217 (pbk)
Customer relations.
658.812
Perfect customer care : all you need to get it right first time / Ted Johns. - London : Random House, 1999. - 192 p. ; 20 cm. - Random House Business Books. .
Originally published: London: Arrow, 1994.
0099406217 (pbk)
Customer relations.
658.812