Perfect customer care : all you need to get it right first time / Ted Johns.

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Series: Random House Business BooksPublication details: London : Random House, 1999.Description: 192 p. ; 20 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	Library of People's Majlis General/ Lending	General	G-EN 658.812 JOH (Browse shelf(Opens below))	Available		0000000702

Originally published: London: Arrow, 1994.

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